We want you to be 100% satisfied with your purchase. If you're not, return your item(s) and receive a refund, hassle-free. If you wish to return one or more items from your order, please fill out the Return Form on the back of the packing slip included in your shipment (or click here to download) and include it with your return. If you are shipping your return, the item(s) you are returning should be securely packaged in the original packaging, if possible. Be sure to mark through or remove any shipping labels from the original shipment. The customer is responsible for the means by which the return package is shipped. It is strongly recommended that your return package is insured and trackable, as cannot be held responsible for inbound packages lost or damaged in transit. See the bottom of this page for the address to which you should ship your return package. If you choose to drop off your return at the Team Store, please note that it will then be transferred to the returns department and processed there; you will not receive an immediate refund in the Team Store. ALL returns are subject to the following guidelines: If shipped, returns must be postmarked within 60 days of the order date (found on packing slip or confirmation email); Item(s) returned must be in like-new condition; A refund in the amount of the price of the item(s) returned and applicable sales tax (shipping is not refundable) will be credited to the original form of payment (unless the item returned is an unwanted gift, in which case a store credit will be issued) ; If you would like to exchange an item for a different item, you should follow the standard return procedure, returning the unwanted item(s), then place a new order on for the replacement item(s) or purchase them in the Team Store; Clearance items (item numbers ending in “-C”) may only be returned for store credit’ Customized items are not returnable.